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Our Location


Sydney Tower Eye
Level 5, Westfield Sydney
Corner of Pitt St and Market St
Sydney, NSW 2000

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Sydney Starts at the Sydney Tower Eye. We'll take you to new heights with exclusive offers, discounts, events and more from Sydney Tower Eye and other Merlin attractions. To receive updates, simply register your email here.

Open Times

Open 7 days a week, 365 days a year
9am - 9pm (Last entry 8pm)
Christmas Day
10am - 6pm (Last entry 5pm)
New Years Eve
9am - 7pm (Last entry 6pm)
Sydney Tower Eye

Teacher Planning Info

Get Prepared

Teacher Planning Info

Handy tips for teachers planning a school excursion to Sydney Tower Eye - Sydney's Highest Classroom!

The information below has been collated based on information and feedback received from teachers. If you have any more suggestions for tips not covered here please let us know by email.

COVID-19: Information for Schools

As part of the most recent updates to the containment plan for the Covid-19 coronavirus we have been advised by the Australian Government to temporarily close Sydney Tower Eye. The move is consistent with the closure of other venues and postponement of events in order to prevent further outbreak. The closure is effective across all Merlin attractions in Australia as of midday on 23rd March, 2020.  

If you have a school excursion booked with us and think it may be impacted by these measures, please contact a member of our Education Team at education@merlinentertainments.com.au. They will be able to assist you in providing an alternative date or a refund where appropriate.

While Sydney Tower Eye is closed, rest assured, our staff will continue to feed, care for and provide enrichment opportunities for the animals in our care and will no doubt keep each other company until we re-open.

To help you during this period of remote learning we have just launched Merlin's Education Toolbox, an online hub for teachers and parents with a variety of FREE resources that can be used to supplement lesson plans and provide enriching activities whilst students are at home. Check it out at www.merlineducation.com.au.

Before your excursion

Enjoy a free visit in order to plan your excursion and complete a risk assessment, please request a visit from our Education Manager one week prior to your intended date.

Use the online booking form to book your excursion as soon as possible to ensure the dates you would like are still available. Please note, your booking is NOT confirmed until you have been contacted by a bookings agent.

Bookings are essential and should be made at least two weeks in advance.

Payment is made in advance by school cheque or credit card. Students cannot pay individually and payment cannot be made on the day.

On the day of your excursion

Getting here is easy!

Bus – There are many coach parking zones in the Sydney CBD. The closest are on Castlereagh Street and Market Street.

Train - If you are travelling with your students by train, the closest train stations are either Town Hall or Martin Place, both a short 10 minute walk to the Sydney Tower Eye

Car – Sydney Tower Eye offers all guests’ cheap parking deals close to the city. Just remember to validate your parking ticket at the front desk before you leave.

Check out the location and getting here page on this website for more details.

Arrival and entry

Make sure you arrive prior to your scheduled visit time in order to make sure students get sufficient time to use the bathrooms.

Bathrooms are available next to the admission area at the Sydney Tower Eye.

Your tickets can be picked up from the front desk and then students will be permitted to enter the attraction. You will first watch the 4D cinema before taking the lifts to the Observation Deck.

Large groups may be divided into two smaller groups to experience the cinema which runs for approximately 5 minutes. Groups will then be divided up into sets of 8 – 10 students to send up the lifts to the Observation Deck. There are 3 lifts which operate simultaneously and take approximately 2 minutes to complete a trip to and from the Observation Deck.

Recess and lunch

There are a number of locations in the Sydney CBD suitable for lunch and recess. A food court is located on level 5, before you enter the Sydney Tower Eye. There is another food court underneath Myer, a short 5 minute walk from the Sydney Tower Eye. Hyde Park is also a 5 minute walk from the Sydney Tower Eye and is the perfect place for a picnic lunch.


School Excursion FAQs

We recommend allowing approximately 1 – 2 hours at The Sydney Tower Eye. Make sure you download the school resources to keep the kids busy learning and having fun during their trip!

There are no large areas for children to sit and eat at The Sydney Tower Eye. However, if you are looking for an area to sit to & eat lunch, a food court is located directly beneath us on level 5 of the Westfield shopping centre. 

Alternatively if it is a nice day, Hyde Park is a 5 minute walk away and is a perfect spot to have a picnic lunch.

Payment cannot be made on the day. Payment is made in advance by school cheque or credit card. Students cannot pay individually. Please call 1-800-195-650 to organise your payment today.

Numerous bus and coach set down zones are located close to the Sydney Tower Eye, with the closest being on Castlereagh Street. 

Please head to the City Of Sydney Bus and Coach Zone page for details or call 02 9265 9333 for more information.

Sydney Tower Eye provides free admission to teachers and adults supervising student groups at the following ratios: 

- Pre-school (4+) 1:3 
- K-2 Students 1:6 
- Year 3-12 students 1:8 
- Disabled students 1:1 

Extra adults are at a cost of $17.50 per attraction.

Yes, you can bring your own food. However, Sydney Tower Eye does not have a café or a large area for kids to sit and eat. Other options are available close by, and are detailed above.