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We are conveniently located in the heart of the Sydney CBD.

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Our Location


Sydney Tower Eye
Level 5, Westfield Sydney
Corner of Pitt St and Market St
Sydney, NSW 2000

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Sydney Starts at the Sydney Tower Eye. We'll take you to new heights with exclusive offers, discounts, events and more from Sydney Tower Eye and other Merlin attractions. To receive updates, simply register your email here.

Open Times

We are open as a proudly COVID-safe venue Thursday to Monday every week during school terms.
10am - 8pm (Last entry 7pm)
Sydney Tower Eye

Weather Promise

Sydney Tower Eye

Book Now with weather promise

The Weather Promise is our pledge to all visitors to the Sydney Tower Eye.

Book with confidence...

Despite boasting one of the world's most envied climates, we do still occasionally experience periods of rainy weather in Sydney, as well as windy conditions from time-to-time.

To ensure your experience is everything you hoped for and expected, we have created our 'Weather Promise', where you'll receive a special pass that allows you to return to Sydney Tower Eye (depending on what ticket you bought initially), for another visit within 7 days, in the event of bad weather.


Wet weather promise benefits:

  • Return for FREE within 7 days*
  • See how Sydney changes in different weather - for the price of one visit!
  • Perfect wet weather hang out at the highest place in Sydney
  • We're right on top of Sydney's best food court and shopping centre

Wet weather activities in Sydney

This means that even if it's a rainy day in Sydney, you can still book tickets with confidence and enjoy other wet weather activities knowing you can return to the Sydney Tower Eye at a later time or date. 

Definition of bad weather may include:

  • Heavy smoke & pollution
  • Heavy rain
  • White outs
  • Strong winds
  • Thunderstorms

The Sydney Tower Eye Weather Promise is valid for all tickets and combo passes purchased online or at the Sydney Tower Eye admissions desk.

*Offer conditions

In the event of bad weather, as determined by management, staff may issue a special pass for you to present on your next visit within 7 days. Simply bring back your original receipt AND the special pass to obtain entry. This is NOT a money back offer, refunds will not be issued under any circumstances. This offer is not transferable and the return visit can only be used by the person who attended on the original visit.

The definition of bad weather, and implementation of the Weather Promise offer, is determined by the Sydney Tower Eye management. Management reserve the right to revoke or alter this added value offer at any time.